COMMON QUESTIONS
Frequently Asked Questions
Everything you need to know about deployment, tenancy, mobile apps, and licensing.
How quickly can I get started?
For source code purchases, you receive the download link instantly after purchase. We also provide detailed setup guides and offer professional installation services to help you get up and running in hours.
Do you offer a money-back guarantee?
Due to the digital nature of our self-hosted products and the provision of full source code access upon purchase, all sales are strictly final and non-refundable. We highly recommend reviewing our features and live demos before making a purchase.
What kind of support is included?
All regular and extended source code licenses include 30 days of free support and updates from the date of purchase. Support covers installation guidance, bug fixes, and general product usage. Premium support plans, deployment assistance, and customization are available separately.
Do you offer custom development?
Yes! Our team can create tailored solutions, custom integrations, or new features for your business. Contact our Sales team to discuss your specific requirements.